How do I clean it? +
Disassemble the fountain and rinse each part with warm water. The stainless steel bowl and components are easy to wipe down. We recommend a full clean once a week to keep it fresh for your pet.
How often does the filter need to be replaced? +
Every 2–4 weeks depending on how many pets use it. The filter removes hair, debris, and impurities so replacing it regularly keeps the water clean and fresh tasting for your pet.
What if my pet doesn't like it? +
Most pets take to it within 1–2 days. If yours is hesitant, try placing it near their usual water bowl so they get used to it gradually. We also offer a 30-day money back guarantee if it just doesn't work out.
Does it get slimy like plastic fountains? +
No. That slimy film is caused by bacteria sticking to plastic. Stainless steel is non-porous so bacteria cannot build up the same way. That is one of the biggest reasons vets prefer stainless over plastic.
What's in the box? +
The fountain unit, USB charging cable, replacement filters, and a quick setup guide. Everything you need to get started is included right out of the box.
Can I use it with multiple pets? +
Absolutely. The 3.2L capacity is large enough for multiple cats or small to medium dogs. Just replace the filter more frequently if several pets are using it daily.
Shipping & Returns +
We offer free shipping on all orders. Delivery typically takes 7–12 days. You will receive a tracking number as soon as your order ships. For any return requests contact us at moveree@outlook.com within 30 days.
30-Day Money Back Guarantee +
If you are not happy with your purchase within 30 days, just reach out to us at moveree@outlook.com and we will take care of you.